Skip to content

Privacy policy

This policy explains how BestLendersFor.ca handles personal information, in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

Information we collect

We collect information you give us directly when you contact us or use a comparison tool — such as your name, email address, phone number, province, and the loan amount and purpose you're researching. We also collect standard technical information automatically, including IP address, browser type, pages viewed and referring site.

How we use it

  • To match you with lenders and present relevant offers.
  • To respond to your questions and provide customer support.
  • To measure and improve the performance of the site.
  • To meet legal, regulatory and record-keeping obligations.

Sharing with lenders

When you choose to apply with a partner lender, we share the information needed to process that application with that lender. From that point the lender's own privacy policy governs how they handle your information. We do not sell your personal information.

Cookies and analytics

We use cookies and similar technologies to keep the site working, remember your preferences, and understand how visitors use our pages. You can block or delete cookies in your browser settings; some parts of the site may not function normally if you do.

Retention and security

We keep personal information only as long as needed for the purposes described above or as required by law, and we use administrative, technical and physical safeguards appropriate to its sensitivity. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Your rights

You can request access to the personal information we hold about you, ask us to correct it, or withdraw your consent to our use of it, subject to legal and contractual limits. Contact us through our About us page to make a request or raise a privacy concern. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

Changes to this policy

We may update this policy from time to time. The version published on this page is the current one.